Complaints and Feedback

We value our guests’ feedback and strive to provide the best possible experience.

If you have a complaint regarding our services, or if you would like to provide feedback, please contact us!

In accordance with applicable consumer protection regulations, guests may submit written complaints regarding the services provided by Ranch Novaković.

Complaints may be submitted by email to: katarina-1503@hotmail.com

To enable us to process your complaint, please include:

* Your full name
* Contact information
* Date of the service
* Description of the complaint

We will confirm receipt of your complaint without delay and provide a written response within 15 days from the date of receipt of the complaint.

Ranch Novaković is committed to resolving all complaints fairly and efficiently and to continuously improving the quality of its services.